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Customer Service Representative

Brussels-city Tijdelijk dienstverband Bekijk de functieomschrijving
Our client is looking for a Customer Service Representative (Trilingual FR / NL / EN) to join its team and ensure customer satisfaction for their customer portfolio. You will work with internal stakeholders in Finance, Sales, Marketing and Logistics to ensure everything is in order.

Toegevoegd 02/10/2025

  • Inclusive and dynamic work environment
  • Onboarding and training program

Over onze klant

Our client is based in Brussels and evolves in the retail industry.

Functie

As a Customer Service Representative at our client, you will have the following responsibilities :

  • Act as Single Point of Contact for your portfolios of clients.
  • Ensure timely and accurate product delivery.
  • Handle orders, pricing, and service complaints.
  • Provide proactively solutions to clients.
  • Keep the database up to date regarding contract and prices for example.
  • Monitor orders, prepare order/shipment/backorder reports.
  • Support the Sales department with commercial activities.
  • Handle customer compensations.

Profiel

The ideal Customer Service Representative for our client would have the following skills :

  • A Master Degree
  • At least 2 years of experience in customer support.
  • Fluency in French, English and Dutch.
  • Experienced with ERP for order management (Ideally SAP).
  • Analytical mindset & strong communication skills.
  • Customer-focused with a commercial mindset.
  • Team Player mentality.

Aanbod

  • Brussels-based position
  • Inclusive and dynamic work environment
  • Onboarding and training program
  • Growth opportunities within our client's organization
Contact
Remi Ninon
Referentienummer
JN-092025-6846185

Vacature samenvatting

Sector
Klantendienst
Sub Sector
Verkoopadministratie
Industrie
Retail
Locatie
Brussels-city
Contract Type
Tijdelijk dienstverband
Consultant naam
Remi Ninon
Vacature referentie
JN-092025-6846185

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