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Customer Assistance Agent in Brussels (Seasonal)

België Tijdelijk dienstverband Bekijk de functieomschrijving
Join the team as a customer assistance agent in Brussel, where you will provide exceptional assistance and support to our valued customers. This temporary role in the insurance industry offers a unique opportunity to make a meaningful impact in customer service.

Toegevoegd 19/01/2026

  • Make a real impact by helping people in need
  • People‑focused role blending admin accuracy with client interaction

Over onze klant

This company is a well-established organization within the insurance industry, known for its commitment to providing excellent customer service. They offer a supportive environment for its employees to thrive and contribute effectively.

Functie

As a Customer assistance agent, your responsibilities are:

  • Manage and follow up international assistance cases
  • Coordinate with foreign partners and service providers
  • Arrange bookings (cars, hotels, trains, flights, taxis)
  • Handle calls and ensure accurate administrative updates
  • Support premium clients and manage related contracts

Profiel

A successful Touring Seizoensmedewerker - Bijstandsverlener should have:

  • Aligns with values of being human, reliable, positive and innovative
  • Communicates fluently in Dutch & French, with strong English skills
  • Brings initial experience in customer contact and case handling
  • Shows empathy, helpfulness and a calm, solution‑driven mindset
  • Handles peak moments with resilience and clear communication
  • Comfortable with frequent (sometimes complex) calls and diverse stakeholders
  • Thrives in a multicultural, multilingual environment
  • Open to working a variable schedule from Monday to Sunday between 6:00 and 23:00

Aanbod

Our customer offers you:

  • A dynamic role with room for initiative in an informal work environment
  • A fixed‑term contract supporting the team from March to late August/September 2026, with possible extension
  • Training, coaching and continuous on‑the‑job support from an established market leader
  • A central Brussels location, easily accessible by public transport
  • A supportive team culture where you can grow your skills and confidence



This temporary role in Bruxelles is an excellent opportunity to develop your skills and gain valuable experience in the insurance industry. If you are ready to make a difference, we encourage you to apply now!

Contact
Jules Joukes
Referentienummer
JN-012026-6918651

Vacature samenvatting

Sector
Klantendienst
Sub Sector
Claims & after sales diensten
Industrie
Insurance
Locatie
België
Contract Type
Tijdelijk dienstverband
Consultant naam
Jules Joukes
Vacature referentie
JN-012026-6918651

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