Customer Care Specialist Brussels

Brussels-city Vast dienstverband Kantoor of thuiswerk Bekijk de functieomschrijving
In this role, you are the first point of contact for customers within a digital mobility service.You support customers, resolve questions and actively improve the overall service experience.

Toegevoegd 28/04/2026

  • Be part of a scale-up with impact and strong growth potential
  • Combine customer contact, autonomy and process improvement

Over onze klant

Our client is a fast‑growing company active in digital mobility and service solutions.

Functie

As a Customer Care Specialist your responsibilities are:

* Act as the first point of contact for customers across multiple channels

* Resolve and follow up on customer questions, issues and requests

* Proactively think along on customer‑focused solutions and improvements

* Collaborate closely with internal teams and external partners

* Identify recurring issues and propose process optimisations

Profiel

A successful Customer Care Specialist should have:

* 2-5 years of experience in customer care, customer support or operations

* Strong customer focus with excellent communication skills

* Proactive, hands‑on and comfortable in a dynamic environment

* Fluent in English and Dutch or French

Aanbod

Our customer offers you:

* Permanent contract in a future‑oriented, growing sector

* Competitive salary package with additional benefits

* Flexible working arrangements with remote work options

* Modern tools and a professional working environment

* Ownership, initiative and opportunities for personal growth

* Collaboration with an engaged and motivated teamIf you are ready to bring your expertise as a Customer Care Specialist to a company in the financial services industry, we encourage you to apply today!

Contact
Natalia Verdonck
Referentienummer
JN-042026-7005851

Vacature samenvatting

Sector
Klantendienst
Sub Sector
Medewerker inbound klantenservice
Industrie
Financial Services
Locatie
Brussels-city
Contract Type
Vast dienstverband
Consultant naam
Natalia Verdonck
Vacature referentie
JN-042026-7005851
Kantoor of thuiswerk
Kantoor of thuiswerk

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