Offres d'emploi Gestion De La Relation Clients

Vous êtes le point de contact entre l'entreprise et ses clients/fournisseurs. Vous assurez le suivi de commandes aussi bien en Néerlandais qu'en français.

Vous êtes en charge du support technique et aidez à l'utilisation d'un nouvel ERP

Prise de commandes et suivi de 1 à Z

Contact clients/fournisseurs

The EMEA Customer Service Manager will be responsible for the supply chain team and back office (12 - 15 people), in order to deliver excellent services to customers in alignment with company's development strategy.

You are going to be dedicated to providing exceptional customer service for our customers. You are on the front lines solving problems and answering questions for our customers, as well as providing training overviews.

Vous êtes le point de contact entre les clients et la société en Néerlandais et Français. Vous apportez votre expertise dans toutes les situations et faites un suivi qualitatif des commandes passées.

Als Customer Service Representative bied je administratieve & commerciële ondersteuning aan jouw klanten.

Do you have experience within Customer Service? Do you love the order-to-cash process? Are you fluent in English and French? Would you like to work for the European headquarter of an international company?

As a Trilingual Order Entry & Customer Service Representative you will be responsible for:

orders processing from A-Z;
daily contact with customers, suppliers and other divisions in BeNeLux;
follow up on all customer requests and questions and proactively keep your clients updated;
perform administrative tasks such as organisation of returns, credit notes, invoicing, etc.;
in cooperation with other departments, take all necessary actions to resolve customer claims and issues;
follow up and optimise the delivery of goods.