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Customer Service

Brussels-city Temporaire Voir la description du poste
Our client is looking for a Customer Service profile (Bilingual FR / NL) to join its team and support their existing clients and internal stakeholders. You will also work on the evolution of the Customer Service department.

Mise à jour 10/02/2026

  • Join a dynamic team
  • Growth opportunity at our client

À propos de notre client

Our client is based in Brussels and evolves in the leisure industry.

Description du poste

As part of the Customer Service department of our client, you will have the following responsibilities:

  • Handle clients' issues via phone and email.
  • Organize planning for internal stakeholders
  • Work on Data management: register correct data and keep the database up to date, solves issue with incomplete files for example.
  • Assist on process optimizations within the department.

Profil recherché

The ideal Customer Service for our client would have the following skills :

  • A Bachelor Degree or a Master Degree.
  • At least 2 years of experience in customer support.
  • Fluency in French and Dutch.
  • Strong experience with Excel (advanced Pivot table knowledge).
  • Analytical mindset & strong communication skills.
  • Customer-focused with a commercial mindset.
  • Team Player mentality.

Informations complémentaires

  • Brussels-based position
  • Join a dynamic team
  • Growth opportunity at our client
  • Flat organization at our client
  • Hybrid work policy in place
Contact
Remi Ninon
Indiquer la référence de l'offre
JN-102025-6849761

Résumé du poste

Secteur
Gestion de la Relation Clients
Sous-secteur
Assistanat Commercial
Industrie
Leisure, Travel & Tourism
Localisation
Brussels-city
Type de contrat
Temporaire
Nom du consultant
Remi Ninon
Référence de l´offre
JN-102025-6849761

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