Save Job Back to Search Job Description Summary Similar Jobs added 30/04/2026A dynamic coordination role with real impact on store operationsA fast‑paced environment where no two days are the sameAbout Our ClientThis opportunity is within a well-established retail organization known for its customer-focused approach and extensive store network. The company operates as part of a structured and professional environment, maintaining a significant presence in the industry.Job DescriptionAs a Store Facility Coordinator, you play a key role in ensuring that our stores run smoothly every single day. You are the central point of contact for all facility‑related questions, issues and requests, working closely with store teams, internal departments and external suppliers.You don't just solve problems, you coordinate, follow up and improve processes, making a real impact on the store experience for both colleagues and customers.Facility coordination & stakeholder contactAct as the first point of contact for facility‑related questions, issues and requests from stores and internal stakeholdersRegister, follow up and close tickets in line with internal SLAsCoordinate interventions with external suppliers, landlords and internal teamsEnsure maintenance and repair works are planned, executed and followed up correctlyWhen needed, check contracts and align with service providers on scope, timing and executionProcess improvement & expertiseActively share knowledge and information within the teamIdentify recurring issues, bottlenecks and improvement opportunitiesHelp develop FAQs, scripts and standard responses based on real‑life casesContribute to projects and pilots aimed at improving processes, tools and ways of workingAdministration & reportingMaintain a clear overview of planning and prioritiesRequest and process offers and invoicesRegister and follow up maintenance and inspection reportsProvide reporting within your area of responsibilityThe Successful ApplicantYour backgroundAround 2 years of relevant experience in a service desk, facility, coordination or support roleStrong communication skills in the local language (spoken and written); English is a plusComfortable working with different systems and tools and quick to learn new applicationsYour mindsetPragmatic, hands‑on and well organisedAble to keep overview and priorities, even under time pressureService‑oriented and solution‑drivenA clear communicator who enjoys working with different stakeholdersTeam player with a proactive attitudeWhat's on OfferA dynamic coordination role with real impact on store operationsA fast‑paced environment where no two days are the sameClose collaboration with stores, suppliers and internal teamsOpportunities to improve processes and grow your expertise within Facility & Real EstateContactJessica ChacanaQuote job refJN-032026-6972455Job summarySectorCustomer ServiceSub SectorClaims & After Sales ServicesIndustryRetailLocationAsseContract TypeTemporaryConsultant nameJessica ChacanaJob ReferenceJN-032026-6972455
