Save Job Back to Search Job Description Summary Similar Jobs Added 22/04/2026 Full training to grow into an international, technical customer service roleStable, people-focused organisation offering variety and long-term developmentAbout Our ClientOur client is an internationally active organisation with strong Belgian roots and a long-standing reputation within its sector. They are known for their high-quality technical products, customer-centric approach and open company culture. Employees are given trust, autonomy and the opportunity to continuously develop their skills in a supportive and professional environment.Job DescriptionProviding first-line technical support to customers via phone and written communicationAnalysing customer questions and resolving issues in cooperation with internal departmentsEnsuring accurate documentation and follow-up of customer casesSupporting and, over time, delivering technical training to internal colleagues and B2B customersVisiting customers on-site when remote technical assistance is not sufficientHandling the administrative follow-up of claims and service casesThe Successful ApplicantIs fluent in English and German (knowledge of French and/orDutch is anasset)Has a strong customer-oriented mindset and focuses on service qualityShows interest in technical products and is eager to learnIs comfortable working with Microsoft OfficeHas an analytical and problem-solving approachCan work autonomously while collaborating effectively within a teamWhat's on OfferA varied role within an international and growing organisationComprehensive onboarding, training and continuous coachingA competitive salary package aligned with experience and potentialAdditional benefits such as group and hospitalisation insuranceA 39-hour work week with flexible working hours and additional ADV daysPossibility to work from home one day per week after the onboarding periodStrong focus on work-life balance, wellbeing and team spiritRegular team activities and informal company eventsContactElise KoxQuote job refJN-042026-7000822Job summarySectorCustomer ServiceSub SectorCustomer Service Officer – InboundIndustryIndustrial / ManufacturingLocationAalterContract TypePermanentConsultant nameElise KoxJob ReferenceJN-042026-7000822
