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International Sales Support Officer - Temporary min. 6 months

Kapellen Temporary €2,500 - €3,000 per month (€30,000 - €36,000 per year) Work from home View Job Description
Looking for a temporary challenge in an international environment? Interested in a customer oriented role? Apply now!

Added 25/06/2026

  • Customer oriented role - allround sales administration - temporary assignment
  • International environment - Logistics - Antwerp

About Our Client

My client is an international organisation operating in a dynamic and customer-driven environment where excellence in service and continuous improvement are key priorities.
They are committed to delivering high-quality products and ensuring outstanding customer satisfaction through efficient processes and strong collaboration across departments.

They are located near Kapellen and best accessible by bike or car.

Job Description

  • The Customer Service Representative is responsible for ensuring a consistent and high service level for assigned customer accounts.
  • The role covers the full order-to-cash process from price confirmation to payment, as well as care-to-retain activities such as complaints management and customer support requests
  • Youwill act as the main point of contact forcustomers, handlingenquiries, complaints and information requestswith a proactive and solution-oriented approach..
  • Youwill check, register and confirmcustomer orders accurately and on time whileencodingthem in the ERP system and coordinatingshipment planning withlogistics partners.
  • Youwillcoordinatewith carriers and ensurecustomsclearancefor export shipmentswhile managing order closureafterdelivery.
  • Youwill support billingactivitiesincludinginvoice processing, validation, data input and discrepancyresolution in collaborationwith the financedepartment.
  • Youwillcoordinateinternalrequestswith relevant departmentssuch as operations, regulatory and supplychain and ensuretimely follow-up on all customer-relatedtasks.
  • You will contribute to process improvements and participate in ERP implementation projects to enhance efficiency and customer experience.

The Successful Applicant

  • Preferably, you have a first relevant experience in a client-orientedrolewith diverse administrationtasks.
  • You have obtained a Bachelor degree in a relevant field.
  • You are familiarwith cross-functionalcollaboration and have experienceworkingwithsales, supplychain, production and finance teams.
  • You have strongknowledge of customerjourneyimprovement and a customer-centric mindset.
  • You are fluent in English. Next to this, it is an addedvalueifyou have someDutch and/or French knowledge.
  • Youdemonstrateautonomy, stronginterpersonalskills and a collaborative team spirit.
  • You have experiencewith CRM systems.

What's on Offer

  • You are lookingfor a challengingtemporaryrole of minimum 6 monthswithpossibility to extend.
  • Youwill join a dynamic international environment whereyou can furtherdevelopyour expertise in customer service and logistics.
  • Youwill have the opportunity to play a keyrole in improvingcustomersatisfaction and operational excellence.
  • You will work in a collaborative team where initiative and continuous improvement are encouraged.
Contact
Angelina Brouwers
Quote job ref
JN-062026-7048691

Job summary

Sector
Customer Service
Sub Sector
Customer Service Officer – Inbound
Industry
Industrial / Manufacturing
Location
Kapellen
Contract Type
Temporary
Consultant name
Angelina Brouwers
Job Reference
JN-062026-7048691
Remote or office
Work from home

PageGroup is an equal opportunity employer committed to workforce diversity, both as an employer as well as a recruitment service provider. Each recruitment decision we make for people we hire and people we place into new roles is based solely on the candidates’ knowledge, experience and skills.