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Customer Operations Specialist (Trilingual)

Brussels-city Permanent €31,500 - €38,500 per year Work from home View Job Description
We are looking for a motivated Customer Operations Specialist (Trilingual) to join the insurance industry in Brussels. The role requires handling customer files efficiently while ensuring excellent service delivery in a fast-paced environment.

Added 30/01/2026

  • Combine client contact with administrative excellence!
  • Use your languages (DU / FR / EN) to make a real impact!

About Our Client

Our client is a well-established company within the insurance industry, known for its commitment to providing high-quality services.

Job Description

As a Customer Operations Specialist (Trilingual) your responsibilities are:

  • Manage and process customer inquiries and requests effectively.
  • Handle client files from A-Z.
  • Coordinate with internal teams and external stakeholders.
  • Provide clear and professional communication in Dutch, French, and English.
  • Maintain a high level of customer satisfaction through excellent service delivery.
  • Analyze customer feedback and suggest improvements where necessary.



The Successful Applicant

A successful Customer Operations Specialist (Trilingual) should have:

  • Fluency in Dutch, French, and English (both written and spoken).
  • Strong team-oriented mindset.
  • Experience with admin work + client contact.
  • Attention to detail and ability to work under pressure.
  • Proficiency in using customer management systems and tools.
  • A proactive and solution-oriented mindset.

What's on Offer

Our customer offers you:

  • An attractive salary package between EUR 31500 and EUR 38500.
  • Meal vouchers, insurance benefits, and transport allowance.
  • The possibility to work remotely.
  • Opportunities for professional growth and development.
  • A permanent position in a big company within the insurance industry.



If you are passionate about customer operations and are excited to work in Brussels, apply today to become a part of this reputable organization in the insurance sector.

Contact
Jules Joukes
Quote job ref
JN-012026-6935921

Job summary

Sector
Customer Service
Sub Sector
Customer Service Officer – Outbound
Industry
Insurance
Location
Brussels-city
Contract Type
Permanent
Consultant name
Jules Joukes
Job Reference
JN-012026-6935921
Remote or office
Work from home

PageGroup is an equal opportunity employer committed to workforce diversity, both as an employer as well as a recruitment service provider. Each recruitment decision we make for people we hire and people we place into new roles is based solely on the candidates’ knowledge, experience and skills.