Save Job Back to Search Job Description Summary Similar Jobs Added 28/04/2026Be part of a scale-up with impact and strong growth potentialCombine customer contact, autonomy and process improvementAbout Our ClientOur client is a fast‑growing company active in digital mobility and service solutions.Job DescriptionAs a Customer Care Specialist your responsibilities are:* Act as the first point of contact for customers across multiple channels* Resolve and follow up on customer questions, issues and requests* Proactively think along on customer‑focused solutions and improvements* Collaborate closely with internal teams and external partners* Identify recurring issues and propose process optimisationsThe Successful ApplicantA successful Customer Care Specialist should have:* 2-5 years of experience in customer care, customer support or operations* Strong customer focus with excellent communication skills* Proactive, hands‑on and comfortable in a dynamic environment* Fluent in English and Dutch or FrenchWhat's on OfferOur customer offers you:* Permanent contract in a future‑oriented, growing sector* Competitive salary package with additional benefits* Flexible working arrangements with remote work options* Modern tools and a professional working environment* Ownership, initiative and opportunities for personal growth* Collaboration with an engaged and motivated teamIf you are ready to bring your expertise as a Customer Care Specialist to a company in the financial services industry, we encourage you to apply today!ContactNatalia VerdonckQuote job refJN-042026-7005851Job summarySectorCustomer ServiceSub SectorCustomer Service Officer – InboundIndustryFinancial ServicesLocationBrussels-cityContract TypePermanentConsultant nameNatalia VerdonckJob ReferenceJN-042026-7005851Remote or officeWork from home
