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Customer Assistance Agent in Brussels (Seasonal)

Belgium Temporary View Job Description
Join the team as a customer assistance agent in Brussel, where you will provide exceptional assistance and support to our valued customers. This temporary role in the insurance industry offers a unique opportunity to make a meaningful impact in customer service.

Added 19/01/2026

  • Make a real impact by helping people in need
  • People‑focused role blending admin accuracy with client interaction

About Our Client

This company is a well-established organization within the insurance industry, known for its commitment to providing excellent customer service. They offer a supportive environment for its employees to thrive and contribute effectively.

Job Description

As a Customer assistance agent, your responsibilities are:

  • Manage and follow up international assistance cases
  • Coordinate with foreign partners and service providers
  • Arrange bookings (cars, hotels, trains, flights, taxis)
  • Handle calls and ensure accurate administrative updates
  • Support premium clients and manage related contracts

The Successful Applicant

A successful Touring Seizoensmedewerker - Bijstandsverlener should have:

  • Aligns with values of being human, reliable, positive and innovative
  • Communicates fluently in Dutch & French, with strong English skills
  • Brings initial experience in customer contact and case handling
  • Shows empathy, helpfulness and a calm, solution‑driven mindset
  • Handles peak moments with resilience and clear communication
  • Comfortable with frequent (sometimes complex) calls and diverse stakeholders
  • Thrives in a multicultural, multilingual environment
  • Open to working a variable schedule from Monday to Sunday between 6:00 and 23:00

What's on Offer

Our customer offers you:

  • A dynamic role with room for initiative in an informal work environment
  • A fixed‑term contract supporting the team from March to late August/September 2026, with possible extension
  • Training, coaching and continuous on‑the‑job support from an established market leader
  • A central Brussels location, easily accessible by public transport
  • A supportive team culture where you can grow your skills and confidence



This temporary role in Bruxelles is an excellent opportunity to develop your skills and gain valuable experience in the insurance industry. If you are ready to make a difference, we encourage you to apply now!

Contact
Jules Joukes
Quote job ref
JN-012026-6918651

Job summary

Sector
Customer Service
Sub Sector
Claims & After Sales Services
Industry
Insurance
Location
Belgium
Contract Type
Temporary
Consultant name
Jules Joukes
Job Reference
JN-012026-6918651

PageGroup is an equal opportunity employer committed to workforce diversity, both as an employer as well as a recruitment service provider. Each recruitment decision we make for people we hire and people we place into new roles is based solely on the candidates’ knowledge, experience and skills.