Save Job Back to Search Job Description Summary Similar Jobs added 23/04/2026Make a real impact by helping people during urgent situations.Dynamic role with variety, Combine client contact and admin accuracy.About Our ClientOur client is a well-established, medium-sized enterprise in the insurance sector, known for their commitment to delivering exceptional services to their customers. They are based in Brussels and strive to maintain a high standard of professionalism in their operations.Job DescriptionAs a Customer & Administration Officer your responsibilities are:Handle incoming calls from customers requesting assistanceOpen, register and follow up support cases in the internal systemCoordinate service partners to deliver fast, effective solutionsAnalyse situations and decide the right next steps under time pressureGuide customers clearly throughout their case with solution‑oriented communicationEnsure accurate administration and correct closure of all filesThe Successful ApplicantA successful Customer & Administration Officer should have:Strong communication skills and customer‑first attitudeAble to stay calm and think clearly in urgent or unexpected situationsComfortable with high call volumes and fast decision‑makingGood command of Dutch and French; English is a plusComputer‑savvy and quick to learn new tools and processesWhat's on OfferOur customer offers you:Full training to become fully operational in assistance servicesA dynamic role with meaningful customer interactionSupportive, motivated team environmentCompetitive seasonal compensation packageStrong learning curve in problem‑solving, communication and coordinationExperience in a key sector: mobility, service & customer careIf you are ready to take on this exciting opportunity as a Customer & Administration Officer in Brussels, we encourage you to apply today!ContactJules JoukesQuote job refJN-022026-6956574Job summarySectorCustomer ServiceSub SectorCustomer Service Officer – InboundIndustryInsuranceLocationBrussels-cityContract TypeTemporaryConsultant nameJules JoukesJob ReferenceJN-022026-6956574
