Sauvegarder Retour à la recherche Description du poste Résumé Offres similaires Ajouté 22/04/2026 Full training to grow into an international, technical customer service roleStable, people-focused organisation offering variety and long-term developmentÀ propos de notre clientOur client is an internationally active organisation with strong Belgian roots and a long-standing reputation within its sector. They are known for their high-quality technical products, customer-centric approach and open company culture. Employees are given trust, autonomy and the opportunity to continuously develop their skills in a supportive and professional environment.Description du posteProviding first-line technical support to customers via phone and written communicationAnalysing customer questions and resolving issues in cooperation with internal departmentsEnsuring accurate documentation and follow-up of customer casesSupporting and, over time, delivering technical training to internal colleagues and B2B customersVisiting customers on-site when remote technical assistance is not sufficientHandling the administrative follow-up of claims and service casesProfil recherchéIs fluent in English and German (knowledge of French and/orDutch is anasset)Has a strong customer-oriented mindset and focuses on service qualityShows interest in technical products and is eager to learnIs comfortable working with Microsoft OfficeHas an analytical and problem-solving approachCan work autonomously while collaborating effectively within a teamInformations complémentairesA varied role within an international and growing organisationComprehensive onboarding, training and continuous coachingA competitive salary package aligned with experience and potentialAdditional benefits such as group and hospitalisation insuranceA 39-hour work week with flexible working hours and additional ADV daysPossibility to work from home one day per week after the onboarding periodStrong focus on work-life balance, wellbeing and team spiritRegular team activities and informal company eventsContactElise KoxIndiquer la référence de l'offreJN-042026-7000822Résumé du posteSecteurGestion de la Relation ClientsSous-secteurAgent service client - communication entranteIndustrieIndustrial / ManufacturingLocalisationAalterType de contratPermanentNom du consultantElise KoxRéférence de l´offreJN-042026-7000822
