Retour à la liste

Customer Service Representative

Brussels-city Temporaire Voir la description du poste
Our client is looking for a Customer Service Representative (Trilingual FR / NL / EN) to join its team and ensure customer satisfaction for their customer portfolio. You will work with internal stakeholders in Finance, Sales, Marketing and Logistics to ensure everything is in order.

Ajouté 02/10/2025

  • Inclusive and dynamic work environment
  • Onboarding and training program

À propos de notre client

Our client is based in Brussels and evolves in the retail industry.

Description du poste

As a Customer Service Representative at our client, you will have the following responsibilities :

  • Act as Single Point of Contact for your portfolios of clients.
  • Ensure timely and accurate product delivery.
  • Handle orders, pricing, and service complaints.
  • Provide proactively solutions to clients.
  • Keep the database up to date regarding contract and prices for example.
  • Monitor orders, prepare order/shipment/backorder reports.
  • Support the Sales department with commercial activities.
  • Handle customer compensations.

Profil recherché

The ideal Customer Service Representative for our client would have the following skills :

  • A Master Degree
  • At least 2 years of experience in customer support.
  • Fluency in French, English and Dutch.
  • Experienced with ERP for order management (Ideally SAP).
  • Analytical mindset & strong communication skills.
  • Customer-focused with a commercial mindset.
  • Team Player mentality.

Informations complémentaires

  • Brussels-based position
  • Inclusive and dynamic work environment
  • Onboarding and training program
  • Growth opportunities within our client's organization
Contact
Remi Ninon
Indiquer la référence de l'offre
JN-092025-6846185

Résumé du poste

Secteur
Gestion de la Relation Clients
Sous-secteur
Administration des Ventes - ADV
Industrie
Retail
Localisation
Brussels-city
Type de contrat
Temporaire
Nom du consultant
Remi Ninon
Référence de l´offre
JN-092025-6846185

PageGroup s’engage pour l’égalité des chances, en tant qu’employeur ainsi qu’en tant que partenaire pour le recrutement. Toutes les décisions de recrutement que nous prenons sont basées uniquement sur l’expérience et les aptitudes de nos candidat(e)s.