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International Sales Support Officer - Temporary min. 6 months

Kapellen Temporaire €2,500 - €3,000 par mois (€30,000 - €36,000 par an) Télétravail Voir la description du poste
Looking for a temporary challenge in an international environment? Interested in a customer oriented role? Apply now!

Ajouté 25/06/2026

  • Customer oriented role - allround sales administration - temporary assignment
  • International environment - Logistics - Antwerp

À propos de notre client

My client is an international organisation operating in a dynamic and customer-driven environment where excellence in service and continuous improvement are key priorities.
They are committed to delivering high-quality products and ensuring outstanding customer satisfaction through efficient processes and strong collaboration across departments.

They are located near Kapellen and best accessible by bike or car.

Description du poste

  • The Customer Service Representative is responsible for ensuring a consistent and high service level for assigned customer accounts.
  • The role covers the full order-to-cash process from price confirmation to payment, as well as care-to-retain activities such as complaints management and customer support requests
  • Youwill act as the main point of contact forcustomers, handlingenquiries, complaints and information requestswith a proactive and solution-oriented approach..
  • Youwill check, register and confirmcustomer orders accurately and on time whileencodingthem in the ERP system and coordinatingshipment planning withlogistics partners.
  • Youwillcoordinatewith carriers and ensurecustomsclearancefor export shipmentswhile managing order closureafterdelivery.
  • Youwill support billingactivitiesincludinginvoice processing, validation, data input and discrepancyresolution in collaborationwith the financedepartment.
  • Youwillcoordinateinternalrequestswith relevant departmentssuch as operations, regulatory and supplychain and ensuretimely follow-up on all customer-relatedtasks.
  • You will contribute to process improvements and participate in ERP implementation projects to enhance efficiency and customer experience.

Profil recherché

  • Preferably, you have a first relevant experience in a client-orientedrolewith diverse administrationtasks.
  • You have obtained a Bachelor degree in a relevant field.
  • You are familiarwith cross-functionalcollaboration and have experienceworkingwithsales, supplychain, production and finance teams.
  • You have strongknowledge of customerjourneyimprovement and a customer-centric mindset.
  • You are fluent in English. Next to this, it is an addedvalueifyou have someDutch and/or French knowledge.
  • Youdemonstrateautonomy, stronginterpersonalskills and a collaborative team spirit.
  • You have experiencewith CRM systems.

Informations complémentaires

  • You are lookingfor a challengingtemporaryrole of minimum 6 monthswithpossibility to extend.
  • Youwill join a dynamic international environment whereyou can furtherdevelopyour expertise in customer service and logistics.
  • Youwill have the opportunity to play a keyrole in improvingcustomersatisfaction and operational excellence.
  • You will work in a collaborative team where initiative and continuous improvement are encouraged.
Contact
Angelina Brouwers
Indiquer la référence de l'offre
JN-062026-7048691

Résumé du poste

Secteur
Gestion de la Relation Clients
Sous-secteur
Agent service client - communication entrante
Industrie
Industrial / Manufacturing
Localisation
Kapellen
Type de contrat
Temporaire
Nom du consultant
Angelina Brouwers
Référence de l´offre
JN-062026-7048691
Poste à pourvoir en :
Télétravail

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