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Our People

Our vision is to become an employer of choice, creating a workplace where our people are safe, valued and motivated to give their best, to continuously improve business performance.
The success of our business is underpinned by the 7,500 people who work for Dairy Crest and our joint venture, Yoplait Dairy Crest, across 20 manufacturing and administrative sites throughout the UK and Ireland. From cheese graders to brand managers, the expertise and dedication they bring to their jobs ensures that millions of shoppers can consistently rely on the taste and quality of Dairy Crest's brands and products.
At Dairy Crest we believe we can achieve our vision by concentrating on:
  • Values and behaviours: providing a clear and consistent approach to how we behave with each other and those who deal with our business.
  • Employee relations: developing a constructive partnership with employees and their representatives.
  • Policies and procedures: creating a consistent, contemporary framework.
  • Employee communications: ensuring a regular, relevant, timely and two-way.
  • Reward and recognition: providing a range of ways of recognizing individual and team contributions to business performance.
  • People development: becoming an organisation which develops our people with the knowledge, skills and behaviours for now and the future.

Development and performance

Through an annual appraisal process, Dairy Crest assesses the performance of our people against agreed objectives covering the preceding year, sets new objectives and agrees personal development goals for the coming year.
Competency profiling, where we match appropriate skills to a role, is key to employee development and used during recruitment to assess the suitability of candidates.
In 2003 Dairy Crest introduced a group wide Management Development programme to help our people realise their management potential and to equip the next generation of senior managers with the skills to lead the company into the future. For example, working with Roffey Park Management Institute, Dairy Crest conducts two 15 month programmes for leaders and managers as well as development programmes accredited by the Institute of Leadership and Management.
Dairy Crest works with employees to maintain the competitiveness of manufacturing facilities through continuous improvement. Our Manufacturing Improvement programme explores ways for sites to minimise wastage and thereby become more efficient. The specialist training days we run provide an opportunity for Dairy Crest to tap the skills and experience of employees - solving operational problems and sharing learning across the Group.

Investing in people

Dairy Crest's commitment to its people includes seeking Investors in People accreditation for all its businesses. The majority of our manufacturing sites and all our household depots have already achieved this status.

Working environment

As a socially responsible company, Dairy Crest is an equal opportunities employer:
  • There is no discrimination in pay, recruitment, compensation, access to training, promotion, termination of employment or retirement on the grounds of race, nationality, religion, age, disability, gender, marital status, sexual orientation, union membership or political affiliation.
  • We work in partnership with USDAW, T&G and Amicus.
  • Working conditions are safe and hygienic
  • Working hours are reasonable and comparable to other companies within the dairy industry


Sharesave scheme
Dairy Crest's Sharesave scheme allows employees to save as they earn through buying shares in the company at a discounted price fixed until March 2007.
Employees enter into a fixed sharesave contract at the end of which they earn a tax free bonus on top of their savings with the opportunity of exercising their share options.
Life assurance
All employees are covered with a minimum of 1x life cover. Members of the Dairy Crest Pension Scheme are covered with 3 x P60.
Childcare vouchers
Dairy Crest offers a childcare voucher scheme where part of an employee's remuneration can be taken in childcare vouchers, which are exempt from National Insurance.