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Sales Support - Retail & Distribution - Zaventem

Zaventem Vast dienstverband €3,000 - €4,500 per month (€36,000 - €54,000 per year) Work from home View Job Description
Exciting opportunity for a Sales Support role at a global retail leader, based in Zaventem, focused on providing exceptional customer service, supporting the sales team, and driving operational efficiency.

added 15/05/2025

  • Join a global, market-leading company with a dynamic, collaborative culture.
  • Work in a flexible and hybrid environment , offering a good work-life balance.

About Our Client

Make an impact as Sales Support at a global leader in specialty ingredient solutions.

Our client is an international powerhouse in the distribution of high-quality, specialty ingredients for sectors such as food, pharmaceuticals, personal care, and industrial applications. With operations in over 70 countries and more than 2,700 employees worldwide, they connect top manufacturers with thousands of customers through a strong network of technical expertise and value-driven solutions.

What sets them apart? A unique blend of entrepreneurship, knowledge-sharing, and deep technological support. Across their state-of-the-art labs and formulation centers around the world, they develop tailor-made ingredient solutions that create real value for customers - while also contributing to a better future for people and the planet.

In Belgium, the company has been firmly established since the early 1990s, with its offices based in Zaventem - easily accessible and centrally located. The local team of around 50 employees reflects the company's global values while fostering a warm, collaborative and entrepreneurial spirit. Here, you're not just a number - you're part of a "One Team" culture, where flexibility, ownership, and innovation are encouraged every day.

Job Description

As a Sales Support, your responsibilities are:

  • Sales Team Support: Assist the sales team with pricing, quotes, contract proposals, and forecasting to ensure competitive offerings.
  • Order Management & Optimizing Solutions: Oversee and track orders, ensuring timely delivery, resolving any order discrepancies or delivery issues, and addressing customer inquiries promptly to ensure smooth operations.
  • Customer Complaints: Handle customer complaints effectively, providing quick resolutions to maintain high levels of customer satisfaction.
  • Account Planning & Pricing: Assist with account planning, pricing strategies, and update the CRM with market insights to support sales objectives.
  • Compliance: Ensure adherence to standards, maintaining high-quality operations in all order processing and sales support tasks.
  • KPI Achievement: Work towards achieving KPIs related to sales targets and operational efficiency.
  • Team Collaboration: Collaborate with team members to share knowledge, close deals, and provide operational support.

The Successful Applicant

A successful Sales Support should have:

  • A Bachelor's degree (or equivalent experience).
  • 3+ years of experience in sales support or customer service in a dynamic, fast-paced environment.
  • Strong communication skills, with the ability to engage with customers and colleagues fluently in Dutch, English, and French.
  • Proficiency in ERP systems (experience with CRM systems is a plus).
  • A customer-focused, proactive mindset, with excellent problem-solving and time management abilities.
  • A dynamic, solution-oriented approach, able to prioritize tasks and work independently while being a team player.



What's on Offer

Our customer offers you:

  • An attractive monthly salary between €3000 and €4500 gross, depending on experience.
  • A comprehensive extralegal benefits package, including meal vouchers (€8), eco vouchers (€250), a bonus plan linked to KPIs, a 13th month, and DKV insurance.
  • Extensive training and development opportunities to help you grow professionally.
  • A positive and collaborative company culture that prioritizes employee growth and well-being.
  • Generous holiday leave to ensure a healthy work-life balance.
  • The opportunity to be part of a global, industry-leading company based in Zaventem.



We invite all suitable candidates to seize this exciting opportunity and apply today!

Contact
Alicia Van Hoek
Quote job ref
JN-032025-6701975

Job summary

Sector
Customer Service
Sub Sector
Sales support
Industry
Retail
Location
Zaventem
Contract Type
Permanent
Consultant name
Alicia Van Hoek
Job Reference
JN-032025-6701975
Remote or office
Work from home

PageGroup is an equal opportunity employer committed to workforce diversity, both as an employer as well as a recruitment service provider. Each recruitment decision we make for people we hire and people we place into new roles is based solely on the candidates’ knowledge, experience and skills.