Sales Assistant for the FMCG industry

As a Sales Assistant for the FMCG Industry, you will be in charge of the following responsibilities:

• Ensure customer satisfaction by managing administrative requests with timely and accurate responses.
• Coordinate product launches with clients and monitor retro-planning to alert colleagues of potential delays.
• Execute administrative export procedures.
• Support Sales by preparing commercial offers.
• Arrange client visits (transfers, samples, meals, internal communication, etc.).
• Organize sample shipments.
• Assist Accounting with payment follow-ups to ensure timely customer payments.
• Address pricing disputes, complaints, and customer penalties in collaboration with other departments.
• Communicate customer and Sales Department needs internally and provide feedback to the Sales team.
• Transmit information from customers or sales representatives to internal services (promotions, new pricing, etc.).
• Share updates from internal services (Production, R&D, etc.) with customers and/or sales representatives.
• Provide support to Sales Administration for one-off tasks (e.g., logistics benchmarking).
• Contribute to other ad-hoc tasks as needed.