Front‑End Collection Advisor (M/F/X)

Brussels-city Vast dienstverband Kantoor of thuiswerk Bekijk de functieomschrijving
You will follow up on payment files and motivate customers by phone to regularize outstanding amounts. The role combines customer contact, analytical thinking and clear communication within a supportive team.

Toegevoegd 21/01/2026

  • Join a dynamic team in Brussels
  • Competitive salary package

Over onze klant

Our client major financial services company with a modern service center and a strong focus on customer guidance. They are well-established and specialize in banking and financial services, providing a structured and professional environment for their employees.

Functie

As a Front-End Collection Advisor, your responsibilities are:

  • Communicate with customers to resolve outstanding payments efficiently and professionally.
  • Advise clients on payment plans and available solutions.
  • Explain financial products and procedures clearly.
  • Collaborate with internal departments to resolve any discrepancies.



Profiel

A successful Front-End Collection Advisor should have:

  • Strong communication skills, in Dutch and French.
  • Analytical and solution‑driven.
  • A customer-focused mindset with problem-solving abilities.

Aanbod

Our customer offers you:

  • Competitive salary with monthly bonus opportunities.
  • Comprehensive internal training on systems and procedures.
  • An opportunity to work in a professional environment in Bruxelles.



If you are ready to take the next step in your career as a Front-End Collection Advisor, apply today to join this exciting opportunity in the financial services industry!

Contact
Natalia Verdonck
Referentienummer
JN-012026-6927277

Vacature samenvatting

Sector
Banking & Financial Services
Sub Sector
Callcenter
Industrie
Financial Services
Locatie
Brussels-city
Contract Type
Vast dienstverband
Consultant naam
Natalia Verdonck
Vacature referentie
JN-012026-6927277
Kantoor of thuiswerk
Kantoor of thuiswerk

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