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Front‑End Collection Advisor (M/F/X)

Brussels-city Permanent Work from home View Job Description
You will follow up on payment files and motivate customers by phone to regularize outstanding amounts. The role combines customer contact, analytical thinking and clear communication within a supportive team.

Added 21/01/2026

  • Join a dynamic team in Brussels
  • Competitive salary package

About Our Client

Our client major financial services company with a modern service center and a strong focus on customer guidance. They are well-established and specialize in banking and financial services, providing a structured and professional environment for their employees.

Job Description

As a Front-End Collection Advisor, your responsibilities are:

  • Communicate with customers to resolve outstanding payments efficiently and professionally.
  • Advise clients on payment plans and available solutions.
  • Explain financial products and procedures clearly.
  • Collaborate with internal departments to resolve any discrepancies.



The Successful Applicant

A successful Front-End Collection Advisor should have:

  • Strong communication skills, in Dutch and French.
  • Analytical and solution‑driven.
  • A customer-focused mindset with problem-solving abilities.

What's on Offer

Our customer offers you:

  • Competitive salary with monthly bonus opportunities.
  • Comprehensive internal training on systems and procedures.
  • An opportunity to work in a professional environment in Bruxelles.



If you are ready to take the next step in your career as a Front-End Collection Advisor, apply today to join this exciting opportunity in the financial services industry!

Contact
Natalia Verdonck
Quote job ref
JN-012026-6927277

Job summary

Sector
Banking & Financial Services
Sub Sector
Call Center
Industry
Financial Services
Location
Brussels-city
Contract Type
Permanent
Consultant name
Natalia Verdonck
Job Reference
JN-012026-6927277
Remote or office
Work from home

PageGroup is an equal opportunity employer committed to workforce diversity, both as an employer as well as a recruitment service provider. Each recruitment decision we make for people we hire and people we place into new roles is based solely on the candidates’ knowledge, experience and skills.