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Customer Service Representative

Brussels-city Temporary View Job Description
Our client is looking for a Customer Service Representative (Trilingual FR / NL / EN) to join its team and ensure customer satisfaction for their customer portfolio. You will work with internal stakeholders in Finance, Sales, Marketing and Logistics to ensure everything is in order.

added 10/11/2025

  • Inclusive and dynamic work environment
  • Onboarding and training program

About Our Client

Our client is based in Brussels and evolves in the retail industry.

Job Description

As a Customer Service Representative at our client, you will have the following responsibilities :

  • Act as Single Point of Contact for your portfolios of clients.
  • Ensure timely and accurate product delivery.
  • Handle orders, pricing, and service complaints.
  • Provide proactively solutions to clients.
  • Keep the database up to date regarding contract and prices for example.
  • Monitor orders, prepare order/shipment/backorder reports.
  • Support the Sales department with commercial activities.
  • Handle customer compensations.

The Successful Applicant

The ideal Customer Service Representative for our client would have the following skills :

  • A Master Degree
  • At least 2 years of experience in customer support.
  • Fluency in French, English and Dutch.
  • Experienced with ERP for order management (Ideally SAP).
  • Analytical mindset & strong communication skills.
  • Customer-focused with a commercial mindset.
  • Team Player mentality.

What's on Offer

  • Brussels-based position
  • Inclusive and dynamic work environment
  • Onboarding and training program
  • Growth opportunities within our client's organization
Contact
Remi Ninon
Quote job ref
JN-092025-6846185

Job summary

Sector
Customer Service
Sub Sector
Sales Administration
Industry
Retail
Location
Brussels-city
Contract Type
Temporary
Consultant name
Remi Ninon
Job Reference
JN-092025-6846185

PageGroup is an equal opportunity employer committed to workforce diversity, both as an employer as well as a recruitment service provider. Each recruitment decision we make for people we hire and people we place into new roles is based solely on the candidates’ knowledge, experience and skills.