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Customer Service Representative

Ternat Temporary View Job Description
As a Customer Service Representative you'll act as the key point of contact between clients and the company. You'll handle order processing, respond to customer inquiries, resolve delivery or product issues, coordinate with logistics and sales teams, and ensure a smooth client experience from quote to deliver,often in a fast-paced, technical environment.

added 08/05/2025

  • Challenging CSR position
  • Company active in the technical sector

About Our Client

Our client is the leading provider of building materials solutions.

Job Description

As a Customer Service Representative you'll act as the key point of contact between clients and the company. You'll handle order processing, respond to customer inquiries, resolve delivery or product issues, coordinate with logistics and sales teams, and ensure a smooth client experience from quote to deliver,often in a fast-paced, technical environment.

Tasks:

  • You'll be the first point of contact and internal ambassador for their clients.
  • Your initial focus is on the preparation of quotations in consultation with the customer (requesting all technical and commercial data and explaining the proposed solution) and their dispatch to the correct technical department.
  • You'll also ensure that customer orders are correctly input to their system.
  • You'll work together with the various internal departments to ensure a correct order flow. Together with the Sales Team, you'll manage customer relationships.
  • In addition, you'll ensure that all goods delivered are invoiced correctly and on time, by the timely processing of delivery notes and invoices.
  • You'll also support the preparation of reports and quotations to customers and purchasing organizations.

The Successful Applicant

We are looking for a Customer Service Representative that:

  • You operate at least on a Bachelor degree level
  • You'll have working experience in the construction sector
  • Good level of Dutch & Frencht, basic knowledge of English
  • You are driven, customer-oriented and commercially minded
  • You are solution-oriented and a team player, a central point of contact who can manage difficult situations and offer solutions to bring them to a successful conclusion
  • Good level of MS Office, ERP systems is a plus.

What's on Offer

The client offers an exciting role with a reputable market leader that provides a wide range of products in a dynamic sector.

Contact
Jessica Chacana
Quote job ref
JN-032025-6702424

Job summary

Sector
Customer Service
Sub Sector
Customer Service Officer – Inbound
Industry
Industrial / Manufacturing
Location
Ternat
Contract Type
Temporary
Consultant name
Jessica Chacana
Job Reference
JN-032025-6702424

PageGroup is an equal opportunity employer committed to workforce diversity, both as an employer as well as a recruitment service provider. Each recruitment decision we make for people we hire and people we place into new roles is based solely on the candidates’ knowledge, experience and skills.