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Customer Service Representative FR/ENG

Zaventem Temporary View Job Description
As a Customer Service Representative, you will play a key role in ensuring smooth communication and operations between the company, its customers, and internal departments. You will handle the full order-to-cash process, ensuring accuracy and efficiency from order entry to delivery and invoicing.

Added 09/09/2025

  • International workenvironment
  • Dynamic position in the Customer Service

About Our Client

Our client is a leading international company in the home appliances industry, known for its high-quality products and commitment to innovation and customer satisfaction.

Job Description

Tasks :



  • Manage customer orders from entry to delivery, ensuring timely follow-up and accuracy.


  • Act as the primary contact for French- and English-speaking customers, providing clear and professional communication.


  • Handle inquiries regarding products, orders, shipments, and after-sales service.


  • Collaborate closely with internal teams such as logistics, supply chain, and finance to resolve issues.


  • Ensure proper use of SAP for order processing, tracking, and reporting.


  • Monitor order status and proactively inform customers of any changes or delays.


  • Support the improvement of customer satisfaction by delivering a professional and solution-oriented service.



The Successful Applicant



  • Fluent in French and English (both written and spoken).


  • Previous experience in Customer Service with a focus on the order-to-cash cycle.


  • Solid working knowledge of SAP (mandatory).


  • Strong organizational skills and attention to detail.


  • Customer-oriented mindset with excellent communication skills.


  • Ability to work effectively both independently and within a team.



What's on Offer

Offer :



  • Temporary assignment within a dynamic, international environment (possibility to proloungation)


  • Opportunity to gain valuable experience in a well-known global company.



Contact
Jessica Chacana
Quote job ref
JN-092025-6827810

Job summary

Sector
Customer Service
Sub Sector
Customer Service Officer – Inbound
Industry
Retail
Location
Zaventem
Contract Type
Temporary
Consultant name
Jessica Chacana
Job Reference
JN-092025-6827810

PageGroup is an equal opportunity employer committed to workforce diversity, both as an employer as well as a recruitment service provider. Each recruitment decision we make for people we hire and people we place into new roles is based solely on the candidates’ knowledge, experience and skills.