Save Job Back to Search Job Description Summary Similar Jobs added 10/02/2026Close collaboration with various departmentsHuman-sized companyAbout Our ClientOur client is located near Wavre.Job DescriptionAs a Customer Service Officer After Sales at our client, you will be in charge of the following responsibilities:Manage incoming customer calls and emails.Analyze service requests and determine necessary actions.Plan and coordinate daily schedules for technicians.Oversee technician planning for our client's locations.Order materials and follow up on deliveries.Ensure proper administrative follow-up of cases and encode information in the ERP.Maintain regular contact with customers to ensure high-quality service.Collaborate closely with the manager and technical teams.The Successful ApplicantThe ideal Customer Service Officer After Sales would have the following skills:Strong commercial mindset and customer‑oriented approach.Fluent in French and Dutch. English is a plus.Good knowledge of Excel.Experience in after-sales, customer service, planning, or technical administration.Able to quickly gain autonomy.Reactive, organised, and responsible.Easy communicator with excellent interpersonal skills.What's on OfferNo remote work possible !A human-sized company where autonomy and initiative are valued.A solid and experienced technical team with excellent team spirit.A diverse and dynamic role at the crossroads of customer contact, planning, and technical coordination.ContactRemi NinonQuote job refJN-022026-6940065Job summarySectorCustomer ServiceSub SectorSales supportIndustryRetailLocationWavreContract TypeTemporaryConsultant nameRemi NinonJob ReferenceJN-022026-6940065
