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Customer Service for the Medical Devices

Zaventem Permanent Work from home View Job Description
Customer Service, Order Management, SAP 2 days in the office, 3 days home office

Added 02/06/2025

  • International Company Active in the Wellbeing of all of us
  • Stable company, great team and very complete salary package

About Our Client

Our client is an international player in the medical sector.

They are reinforcing their Customer Service team and are looking for a Customer Service OTC.

Job Description

As Customer Service OTC (Order to Cash) you will have following responsibilities:

  • you manage the orders from A to Z
  • you work on a daily basis in SAP
  • you monitor the shipping and delivery of complex orders
  • You work closely with sales, planning, logistics, finance departments
  • You analyze the different processes and optimize them for the future
  • You are the SPOC (single point of contact) for a group of customers and you develop a strong relationship with them
  • You work on ad hoc projects (sales support, fairs and conferences, ...)

The Successful Applicant

As Customer Service OTC you have following profile:

  • You have proven experience as Customer Service OTC (ideally in chemical, medical or pharmaceutical companies)
  • You speak fluent English and Dutch (any other language is a plus)
  • You work from Belgium (with 3 days of home office/week)
  • You can work well in team
  • You can develop strong relationships with people
  • You are very solution oriented
  • You can handle deadlines

What's on Offer

  • a great team of international colleagues
  • a job with a strong meaning
  • a very complete salary package
  • 3 days of home office
Contact
Julie Mackelbert
Quote job ref
JN-052025-6748284

Job summary

Sector
Customer Service
Sub Sector
Customer Service Officer – Inbound
Industry
Healthcare / Pharmaceutical
Location
Zaventem
Contract Type
Permanent
Consultant name
Julie Mackelbert
Job Reference
JN-052025-6748284
Remote or office
Work from home

PageGroup is an equal opportunity employer committed to workforce diversity, both as an employer as well as a recruitment service provider. Each recruitment decision we make for people we hire and people we place into new roles is based solely on the candidates’ knowledge, experience and skills.