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Customer Service (German Speaker)

Leuven Permanent €3,200 - €3,800 per month (€38,400 - €45,600 per year) Work from home View Job Description
We are seeking a multilingual Customer Service professional who has excellent communication skills and an aptitude for problem-solving in a fast-paced environment.
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Added 13/08/2024

  • Unique position within Customer Service, focused on the DACH market
  • Learning opportunities, and career development program

About Our Client

This organisation is a global leader in the Life Science industry. It prides itself on producing innovative solutions that contribute to the health sector, servicing clients worldwide from its base in Haasrode.

Job Description

  • Handle incoming customer enquiries promptly and professionally.
  • Provide product information and support to customers.
  • Identify and resolve customer complaints by proposing effective solutions.
  • Work closely with the sales team to ensure customer satisfaction.
  • Track and follow up on customer orders to ensure timely delivery.
  • Manage and update customer records in the company database.
  • Provide feedback on customer service trends and potential issues.
  • Participate in regular team meetings and training sessions.

The Successful Applicant

A successful Customer Service Specialist (DACH) should have:

  • A university degree or equivalent qualification.
  • Fluency in German and English; additional languages are a plus.
  • Proficiency in Microsoft Office Suite and CRM systems.
  • Strong problem-solving and communication skills.
  • A customer-centric approach and a positive attitude.

What's on Offer

  • A competitive salary with extra-legal legal benefits (meal vouchers, eco vouchers, insurance, bonuses, net allowances, pension plan and 32 vacation days).
  • An inclusive and supportive company culture.
  • Opportunities for personal and professional development in the Life Science industry.
  • Being part of a multicultural team in Haasrode.



We look forward to welcoming our new team member. Apply today and start your exciting journey in the Life Science industry with us!

Contact
Charlotte Mathieu
Quote job ref
JN-062024-6458171

Job summary

Sector
Customer Service
Sub Sector
Sales Order Processing
Industry
Healthcare / Pharmaceutical
Location
Leuven
Contract Type
Permanent
Consultant name
Charlotte Mathieu
Job Reference
JN-062024-6458171
Remote or office
Work from home

PageGroup is an equal opportunity employer committed to workforce diversity, both as an employer as well as a recruitment service provider. Each recruitment decision we make for people we hire and people we place into new roles is based solely on the candidates’ knowledge, experience and skills.