Save Job Back to Search Job Description Summary Similar Jobs Added 18/10/2024Possibility to evolve with an attractive salary packageStrong international environment in the medical sectorAbout Our ClientOur partner is an innovative and leading player in the medical sector, where technological innovations and customer satisfaction go hand in hand. With an international character, they continuously invest in improving their products and services.Job DescriptionOrder Processing: Managing the complete order process, from receipt to delivery. You ensure smooth processing of orders, keep customers informed about order status, and closely coordinate with logistics partners to guarantee timely deliveries.Customer Service: Providing excellent customer service to our B2B clients.Technical Support: Collaborating with the technical team to resolve customer inquiries related to our technological medical products. You have a good understanding of the products and can clearly communicate technical information to customers.Documentation and Record Keeping: Accurately recording customer requests, order information, and other relevant documentation. You contribute to improving internal processes for an efficient workflow.Internal Coordination: Working with other departments, such as Sales and Logistics, to ensure customer satisfaction.The Successful ApplicantMinimum of 5 years of experience in a customer service role, preferably in the medical sector.Excellent communication skills in Dutch, French, and English.Knowledge of medical terminology and technological developments in the sector is a plus.Proactive attitude, ability to work independently, and a strong team player.What's on OfferA career in the medical sector is not just meaningful work; you will have the opportunity to work with innovative technologies, thrive in a fast-paced and critical environment, and make a direct impact on society.Additionally, our partner offers:A dynamic work environmentAn attractive salary package with additional benefits.Flexibility in working hours to ensure a good work-life balance.A positive and supportive team atmosphere.ContactAdele DemeireQuote job refJN-102024-6567594Job summarySectorCustomer ServiceSub SectorCustomer Service Officer – InboundIndustryHealthcare / PharmaceuticalLocationBrussels-cityContract TypeTemporaryConsultant nameAdele DemeireJob ReferenceJN-102024-6567594