Back to search

Customer Service - Financial Services - Brussels - M/F/X

Brussels-city Permanent €2,700 - €3,300 per month (€32,400 - €39,600 per year) View Job Description
We are looking for a motivated Customer Service professional to join our team in Brussels. This role requires strong communication skills in Dutch and French and a customer-oriented mindset to ensure exceptional service in the Financial services industry.

Added 09/01/2026

  • Financial services industry
  • Brussels

About Our Client

Our client is a well-established organization in the Financial services industry, known for providing excellent customer-focused solutions. They offer a supportive and professional environment with a focus on delivering high-quality services.

Job Description

As a Customer Service professional, your responsibilities are:

  • Respond to customer inquiries and provide accurate information in Dutch and French.
  • Handle customer complaints and resolve issues in a professional manner.
  • Maintain and update customer records in the database.
  • Coordinate with internal teams to ensure timely resolution of customer requests.
  • Identify and escalate priority issues to the appropriate departments.
  • Provide support in the preparation of reports and documentation.
  • Ensure customer satisfaction by delivering a high level of service.
  • Contribute to the continuous improvement of customer service processes.

The Successful Applicant

A successful Customer Service professional should have:

  • An excellent level of Dutch and French,
  • A minimum secondary degree in education.
  • Previous experience in Customer Service roles.
  • Strong organizational and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.
  • Proficiency in basic computer applications and systems.
  • A proactive and customer-oriented approach.

What's on Offer

Our customer offers you:

  • A monthly salary between €2700 and €3300.
  • Meal vouchers to support your daily needs.
  • Transportation allowance for your commute to Brussels.
  • An opportunity to grow within the Financial Services industry.
  • A temporary contract with a professional and supportive work environment.



If you are ready to take the next step in your career as a Customer Service professional in Brussels, we encourage you to apply today!

Contact
Ella Segaert
Quote job ref
JN-012026-6917643

Job summary

Sector
Customer Service
Sub Sector
Customer Service Officer – Inbound
Industry
Financial Services
Location
Brussels-city
Contract Type
Permanent
Consultant name
Ella Segaert
Job Reference
JN-012026-6917643

PageGroup is an equal opportunity employer committed to workforce diversity, both as an employer as well as a recruitment service provider. Each recruitment decision we make for people we hire and people we place into new roles is based solely on the candidates’ knowledge, experience and skills.