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Added 16/09/2024
- Great company, strong values, international environment
- varied job description in a great team
About Our Client
Our client is a huge player in the Fashion Industry. They have grown from 2 to more than 130 people over the 11 years they now exist. They have developed a very strong brand across borders as well.
Today to reinforce the Customer Service team they are looking for various profiles for a temporary mission of 6 to 9 months minimum. They are looking for:
- Customer Service Polish / English
- Customer Service English native
- Customer Service Spanish / English
- Customer Service German / English
Job will be Brussels based.
Job Description
As Customer Service you will have following responsibilities:
- you input the orders in the platform
- you follow up the status of delivery and you make sure you keep your clients informed of any (possible) changes
- In that aspect you collaborate closely with the logistics team
- you are the single point of contact of your clients
- you manage inquiries and specific requests
- you handle complaints
- you do the back up of your colleagues when off
The Successful Applicant
The Customer Service has following profile:
- You speak fluent English and another European language (Polish, German, Spanish, ...)
- You have a first experience in a customer oriented role
- You can start asap
- You are free for a period of min 6 to 9 months (may even be longer)
- You have strong communication skills
- You are precise, meticulous and can respect deadlines
What's on Offer
- A great team of international colleagues
- A varied job description
- A complete salary package
- Some flexibility
Contact
Julie Mackelbert
Quote job ref
JN-092024-6536949
Job summary
- Sector
- Customer Service
- Sub Sector
- Customer Service Officer – Inbound
- Industry
- Retail
- Location
- Brussels-city
- Contract Type
- Temporary
- Consultant name
- Julie Mackelbert
- Job Reference
- JN-092024-6536949
- Remote or office
- Work from home
