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Customer Service Agent

Brussels-city Tijdelijk dienstverband Kantoor of thuiswerk Bekijk de functieomschrijving
Are you passionate about delivering excellent customer service in the insurance sector? Join a fast-paced business services environment , where your expertise will make a difference.

Toegevoegd 15/10/2025

  • Turn every call into a great experience !
  • Help customers, solve problems, and shine every day.

Over onze klant

Our client is a medium-sized company operating in the business services industry. They specialize in providing tailored solutions for insurance-related operations and are known for their efficient and results-driven approach.

Functie

As a Customer Service Representative, your responsibilities are:

  • Handling customer inquiries via phone, email, and online platforms efficiently and professionally.
  • Providing accurate information about insurance policies and procedures.
  • Assisting clients with claims processing and resolving any related issues.
  • Collaborating with internal teams to ensure seamless service delivery.
  • Maintaining detailed and accurate records of all customer interactions.
  • Proactively identifying opportunities to improve customer satisfaction.
  • Adhering to company policies and compliance guidelines.
  • Contributing to team targets and performance objectives.

Profiel

A successful Customer Service Representative should have:

  • Experience in customer service within the insurance or business services industry.
  • Strong communication skills, both written and verbal.
  • Attention to detail and excellent problem-solving abilities.
  • Proficiency in relevant software and CRM tools.
  • A customer-focused mindset with the ability to remain calm under pressure.
  • Fluency in English, Dutch and French.

Aanbod

Our customer offers you:

  • A comprehensive benefits package
  • Opportunities to grow within the insurance sector.
  • A supportive and collaborative work environment.



If you're ready to bring your customer service skills to the insurance sector, apply today and take the first step toward an exciting opportunity

Contact
Camie Toussaint
Referentienummer
JN-102025-6859819

Vacature samenvatting

Sector
Verzekering
Sub Sector
Klantenservice
Industrie
Insurance
Locatie
Brussels-city
Contract Type
Tijdelijk dienstverband
Consultant naam
Camie Toussaint
Vacature referentie
JN-102025-6859819
Kantoor of thuiswerk
Kantoor of thuiswerk

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