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Customer Care - Dutch / French / English

Brussels-city Permanent Work from home View Job Description
We are looking for a Customer Care professional fluent in Dutch, French, and English to join a growing team in the business services industry. This role is based in Brussels and focuses on delivering exceptional customer service to ensure client satisfaction.

Added 28/10/2025

  • More then a callcenter: Combine client contact and back-office tasks
  • Join a vibrant team and use your languages to assist others

About Our Client

Our client is a well-established organization within the insurance sector. They are a medium-sized company known for their focus on providing excellent services to their clients and fostering a professional work environment.

Job Description

As a Customer Care - Dutch / French / English your responsibilities are:

  • Respond to customer inquiries via phone, email, and chat in Dutch, French, and English.
  • Provide accurate information and resolve customer issues efficiently.
  • Maintain and update customer records in the system.
  • Collaborate with other departments to ensure seamless service delivery.
  • Handle complaints and provide appropriate solutions in a timely manner.
  • Identify and escalate complex issues to the appropriate team.
  • Contribute to improving customer service processes and practices.
  • Ensure high levels of customer satisfaction and loyalty.

The Successful Applicant

A successful Customer Care - Dutch / French / English should have:

  • Fluency in Dutch, French, and English, both written and spoken.
  • Previous experience in customer service or a related field is an advantage.
  • Strong communication and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.
  • Attention to detail and a customer-focused mindset.
  • Proficiency in using customer service software and tools is a plus.
  • Capability to manage multiple tasks and prioritize effectively.

What's on Offer

Our customer offers you:

  • A competitive salary between €31,500 and €38,500
  • Hospitalization and group insurance
  • Meal vouchers and transport allowances
  • A permanent role in a professional, supportive team
  • The opportunity to work in the vibrant city of Brussels



If you are passionate about customer service and fluent in Dutch, French, and English, we encourage you to apply for this exciting opportunity in the business services industry!

Contact
Jules Joukes
Quote job ref
JN-102025-6870050

Job summary

Sector
Customer Service
Sub Sector
Customer Service Officer – Inbound
Industry
Insurance
Location
Brussels-city
Contract Type
Permanent
Consultant name
Jules Joukes
Job Reference
JN-102025-6870050
Remote or office
Work from home

PageGroup is an equal opportunity employer committed to workforce diversity, both as an employer as well as a recruitment service provider. Each recruitment decision we make for people we hire and people we place into new roles is based solely on the candidates’ knowledge, experience and skills.